Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...

The American Customer Satisfaction Index’s review of nearly 42,000 consumer surveys found two-thirds of online retailers saw ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

Cigna Group announced a string of efforts on Monday to improve access for its members such as adding more people-facing roles and tying executive compensation to customer satisfaction as the industry ...

Bloomfield-based health insurance company The Cigna Group on Monday announced a new, multiyear effort to improve customer ...

The BVI government has recorded a 31.3 percent increase in customer service ratings across the territory for 2024, according to Director of Customer Service Kedimone Rubaine. Rubaine said the 2024 ...

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

This study aims to explore the relationship between medical aesthetic image, perceived value, satisfaction and post-purchase behavioral intention. Methods: The subjects included customers who had ...

It is popular in Hong Kong and some South-east Asian territories, but has failed to interest Western audiences. We have collected data and statistics on WeChat. Read on below to find out more. Want to ...