Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

In today competitive landscape businesses need to stay ahead by constantly refining their products One of the most effective ...

Best Auto Insurance Study, the largest survey of its kind in Canada, measures drivers of customer satisfaction with auto insurance companies in Ontario and Alberta, the two largest private auto ...

Table notes: Customer results based on a September-October 2024 online survey of 11,984 energy customers among the general public. Customer score: based on satisfaction and likelihood to recommend.

This was the lowest net satisfaction rating that the President has received since sitting in office. Compared to the September 2024 survey, Marcos’ net satisfaction rating fell by 13 points from ...

This has escalated the need of a increase in the customer satisfaction survey response rate. Martech publisher Search Engine Land finds in their study that 88% of customers put as much weight on ...

Office for National Statistics uses four survey questions to measure personal well-being as illustrated in Table 1. People are asked to respond to the questions on a scale from 0 to 10 where 0 is “not ...