More than 1,700 supporters contributed to an Exeter City Supporters’ Trust survey – providing valuable information and insights for the club. The survey was conducted during March this year with the ...

We are excited to announce the launch of our Customer Survey, a key initiative identified in our Strategic Plan. This survey is more than just a check-in; it is a meaningful step in understanding how ...

The first table lists the banks we were able to get enough customer responses for, with a product score for their best-scoring current account. The second table lists all the current accounts rated by ...

For the thirteenth year, this massive airport has been named the 'World's Best Airport' for its exemplary customer service and top-notch attractions, including a theme park and a stunning Rain Vortex ...

The magnificent Singapore Changi Airport has been crowned the World's Best Airport for the 13th time in the most recent outing of the 2025 Skytrax World Airport Awards ...

To gather insights on this potential redesign, the tech giant recently sent out a survey seeking user feedback on new icon concepts for its Microsoft 365 suite. The discovery was first reported by ...

And we’re already seeing our customer satisfaction score lift a massive 6 percent. The app brings together previously separate components of the customer service process, including the ticketing ...

For example, economists have shown using life satisfaction surveys that marriage, compared to being single, is worth around £70,000 a year for a representative person in Great Britain.

leading to higher customer satisfaction. “AI-powered agents, such as AvePoint’s internal tool Chat AVPT, provide self-help capabilities and streamline support processes, ensuring customers receive ...

Banking customer satisfaction is on the rise across the U.S. in an unexpected trend, given current economic challenges. We are in an uncertain economic environment and many U.S. consumers report ...

American Express leads the way in customer service, according to J.D. Power’s 2024 U.S. Credit Card Satisfaction Study. The study surveyed 38,852 credit card owners between June 2023 and June 2024.