Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey.
The Streamable on MSN16h
We want to hear from your in our streaming satisfaction survey!Let us know what you really think about your favorite (and least favorite) live TV streaming services. New year, new streaming service? Are you sticking with your tried-and-true favorites? Maybe ...
The American Customer Satisfaction Index (ACSI) just dropped its 2025 Annual Retail and Consumer Shipping Study ...
Satisfaction in airlines’ customer service has improved in the last six months, reaching +59. Despite this, four in ten ...
Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.
This year, Trader Joe’s and Publix tied for the top spot, each achieving a satisfaction score of 84 out of 100. They were ...
Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, bills hit an average of $182, ...
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