The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.
Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...
Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...
MANILA, Philippines — The administration of President Ferdinand Marcos Jr. is “grateful” for the latest Social Weather Stations (SWS) survey ... s net satisfaction rating was +36 in December ...
The second annual survey on customer vulnerability from NICE, the leading global AI-powered customer service automation platform, reveals a rise in Brits self-identifying as vulnerable, reaching 19% – ...
Lexus India says it is experiencing steady sales growth, a trend that looks set to continue in 2025. Hikaru Ikeuchi, Lexus India President, credited the rise in sales to the brand's focus on quality ...
The Cliffs of Moher Experience took home an ‘Award of Excellence’ in the 2025 CIE Tours International Awards of Excellence. Now in its 33rd year, the annual awards scheme recognises the best hotels ...
Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...
The 2023 BERD survey short form and long form questions are listed on this page. Are you able to report for the calendar year? What dates will you be reporting for? Did your business undertake any ...
The survey also allows for GCs and law firm relationship partners to agree upon “client-specific” questions, which is more efficient and cost-effective than filling out entire separate questionnaires.
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