Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...

Customer satisfaction dropped 4% from last year, driven by business customer dissatisfaction, the American Customer ...

Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Mr Haruna Iddrisu, the Minister of Education, has urged the newly constituted Governing Council of the Chartered Institute of Marketing Ghana (CIMG) to conduct a customer satisfaction survey to assess ...

Got gripes about your commute? Your feedback could pay off–literally. The MTA officially launched its Spring 2025 Customers ...

The survey, which covered 50 cities and nine major parcel delivery companies, included 180,000 valid responses. It was mostly ...

The Minister of Education, Haruna Iddrisu, has charged the Chartered Institute of Marketing, Ghana (CIMG) to undertake a ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

The Delhi Metro Rail Corporation (DMRC) will begin an online customer satisfaction survey from Tuesday, which will continue till May 19. Organised by the Transport Strategy Centre (TSC) in London, the ...