The sale” is important to every business. After all, it’s what keeps the doors open and the lights on. So it should only make ...

Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...

The survey revealed the agency continues to exceed public transportation industry benchmarks in several key areas of service, ...

Customer satisfaction dropped 4% from last year, driven by business customer dissatisfaction, the American Customer ...

Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Customer satisfaction is up at banks and credit union members are even more satisfied, according to two newly released J.D.

The Minister of Education, Haruna Iddrisu, has charged the Chartered Institute of Marketing, Ghana (CIMG) to undertake a ...

Ameriprise Financial (NYSE: AMP) today announced that it received high recognition in the 2025 Wants & Pricing Report based ...

We want to hear from you – your feedback matters to us! MiWay has partnered with Experience Advisors (XA) to conduct the semi-annual Customer Satisfaction Survey, available both online and in person.

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

NWSC Managing Director, Eng. Silver Mugisha, said while the corporation is not doing badly, there is a need to raise the bar ...