In recent years, Troup County has been working to improve customer service for county residents, including county employees ...

Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Riders on Caltrain feel safe and are generally satisfied with their riding experiences, a new customer satisfaction survey ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

The American Customer Satisfaction Index’s review of nearly 42,000 consumer surveys found two-thirds of online retailers saw ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...