Energy companies’ customer service: Who is failing consumers?
Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.
Broadband companies’ customer service: Who is failing consumers?
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...
Publix tied with Trader Joe's as America’s top supermarket
This year, Trader Joe’s and Publix tied for the top spot, each achieving a satisfaction score of 84 out of 100. They were ...
AI for Customer Service Market worth $47.82 Billion by 2030 - Exclusive Report by MarketsandMarkets
The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...