The Refractive Cataract Surgery Survey demonstrates strong internal consistency and validity for evaluating postoperative patient satisfaction.

Customer satisfaction is up at banks and credit union members are even more satisfied, according to two newly released J.D.

The survey, which covered 50 cities and nine major parcel delivery companies, included 180,000 valid responses. It was mostly ...

The economy might be searching for stability as it rides President Donald Trump’s tariff rollercoaster, but bank consumers ...

In today’s fast-paced digital world, online businesses face increasing pressure to provide seamless and enjoyable user experiences. With a growing number of potential customers browsing the web, ...

While surveys provide valuable insights, only a small percentage of customers typically participate, limiting the scope of ...

We are excited to announce the launch of our Customer ... survey,” said Jeff Field, Executive Director of LCWSC. “We genuinely want to hear from our customers. Your feedback is important to us, and we ...

The first table lists the banks we were able to get enough customer responses for, with a product score for their best-scoring current account. The second table lists all the current accounts rated by ...

The luxury brand took out the “Best of the Best” award in the 2024 Roy Morgan Annual Customer Satisfaction Awards with a record-breaking customer satisfaction score. Roy Morgan chief executive ...

The BBC asked 6,000 secondary teachers about their experiences of misogyny in the classroom, using the survey tool Teacher Tapp. The government says it has published guidance for teachers on ...

American Express leads the way in customer service, according to J.D. Power’s 2024 U.S. Credit Card Satisfaction Study. The study surveyed 38,852 credit card owners between June 2023 and June 2024.