In addition to the Gold award, Otus also earned two Silver Stevie® Awards: one for Company of the Year – Computer Software – ...

"At Delta Faucet Company, we strive to deliver exceptional experiences for every customer,” said Jill Ehnes, President at ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Calling customer service is becoming ... In the public sector, Service Ontario's automated message says: "Please be advised that all forms of racism, discrimination and harassment are not ...