HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

Gregg Wallace has responded after his healthy-eating website was slammed by unhappy users for poor customer service as they ...

January 31, 2025. More for You. These prices could climb within days if Trump slaps tari ...

Attention-grabbing campaigns might bring customers in, but it’s the experience that keeps them loyal. Retailers need to ...

I like to share everyday life events with you, and I tend to get cranky and write about the bad stuff too often. So I am ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...