Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
YourTango14d
Coffee Shop Employee Explains Why He Refuses To Ask Customers How They’re Doing
The philosophy of this coffee shop employee suggests a shift in how we think about customer service interactions. By ...
Retail Dive12d
How retailers are approaching customer experience in 2025
Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.
Shopify further reduces customer support staff - report
Shopify’s (NYSE:SHOP) support division has reportedly undergone another round of layoffs as the e-commerce platform is said to have reduced its staff by at least another 12 employees, according to ...