It’s an exciting future, but at present, many unknowns still must be worked through. Collaborative partnership thus holds the ...

Marketers rely on CDPs to collect, unify, organize and analyze customer data, but the onus is still on them to manage fragmented data.

The Department for Work and Pensions (DWP) has revealed new details of its use of AI in the benefits system, with a tool being used to help decide whether people are eligible for Employment Support Al ...