Mortgage and real estate data provider InGenius has tapped industry veteran Sue Woodward as its new chief customer officer.

CVS Pharmacy thinks it has found a solution to customer complaints about locked display cases - but the cure may be worse ...

That feeling a customer support line is deliberately designed to keep you hanging in the hope that you'll just go away. We've ...

Traditionally reliant on human hosts and hostesses for managing reservations, full-service restaurants are now facing a new wave of AI-powered solutions.

Shipping things overseas can take a long time if you don’t pay for expedited services. What would you do if you used a ...

All of us acknowledge both the unnecessary agony experienced by the victims and their families, and despair over how it was so slowly addressed. I take exception, however, to the recent attacks by ...

Additionally, equitable funding helps close achievement gaps by providing support for underprivileged ... express their views about public issues. Letters to the editor are subject to editing ...

who called our newly elected President a “monster,” it prompted me to respond with this letter regarding my unique presidential voting experience this year. First, I love our U.S. democracy and would ...

The levy helps maintain Individualized Education Plans, speech and language services, and behavioral support ... their views about public issues. Letters to the editor are subject to editing ...

Janet Berry-Johnson is a CPA with 10 years of experience ... an engagement letter makes these expectations clear on both sides. The client gets the reassurance of knowing when a service will ...