OnRes Software, which provides hotel management resources, advises staff to stay calm when dealing with difficult customers. Its guide suggests that employees listen actively, avoid escalating ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. The employee, who shared the story on Reddit this week, explained that the ...

The bash in the renovated presidential suite in Center City comes with fine dining, bar service and a photographer to capture ...

Tourism numbers are sky-high in Japan. The country saw record numbers of travelers throughout 2024, and government officials ...

The poet Charles Bukowski wrote: "There is a place in the heart that - will never be filled - a space - and even during the - best moments - and - the greatest times - times - we will know it - we ...

The hospitality industry is known for its dynamic nature, demanding a unique combination of interpersonal skills, mana ...

You can also switch between pound and kilogram measurements. I tested this digital luggage scale out when packing for a trip ...

Kevin Jiang, 26, a Yale graduate student and former Army National Guardsman, was gunned down in New Haven, Connecticut. What ...

Kevin Jiang, 26, a Yale graduate student and former Army National Guardsman, was gunned down in New Haven, Connecticut. What ...

The data recorders from the plane that were also recovered appeared to be in good condition, officials said. The route used ...

Browse 2,400+ hotel service desk stock videos and clips available to use in your projects, or search for hospitality to find more stock footage and b-roll video clips. A busy hotel lobby with ...

Kaiyan Mao and Yu Zhou “were always there” as their son pursued his figure skating dreams. On Wednesday, the family flew ...