Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

Set up a simple welcome email. When someone subscribes to your newsletter, welcome them with an email reminding them why they signed up or deliver what you promised. Engage new subscribers by ...

In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...

Whether they take the form of a fabricated video, cloned voice or contrived image, deepfakes can erode trust and disrupt ...

I think we got some opinions across, and hopefully some questions will resonate to some resolutions in the future,” said ...

With this quick trick, email recipients will never be able to get away with saying they didn't see your email again.

Clearly stating the purpose or what you’re asking for in the first sentence or two of the email and including only essential contextual information, helps the recipient quickly understand and respond ...

Matt Garman took the helm at Amazon Web Services (AWS), the cloud computing arm of the U.S. tech giant, in June, but he ...

The extent of Cerberus Capital Management CEO Stephen Feinberg’s involvement with Steward was among the questions Senator ...

As reported by Bleeping Computer, an underground hacking forum thread from January has been discovered which claims that ...

Small business owners are known as risk takers due to the passion and resilience they have for being able to start a new business in such a competitive online world. You’re already taking on huge ...

On the Kate Spade website, it says that a $6 gift wrap charge includes a gift box and a personalized message. Moreover, the ...