After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

Wendy's showcases how generative AI changes the customer experience in the quick service restaurant (QSR) industry and ...

"Effective customer service consists of asking, 'What is it our customers want, how well are we providing it, and what must ...

Brandon Nixon, Chief Revenue Officer at UpdatePromise, joins us to share how the platform is transforming service departments ...

The Government is to harness the power of artificial intelligence to improve government services. A request for proposals has ...

If you want to work as a VA, you should think about your strengths. If there are any gaps in your skillset, consider taking a short course. You'll also need a quiet workspace with all the tools ...

AEP is investing more in its systems nearly three years after widespread power outages impacted hundreds of thousands of Ohio ...

Lightspeed Commerce (TSX:LSPD) unveiled a new feature designed to eliminate the frustration of long lines and interrupted ...

The Lowell, Ark.-based carrier ended the year slightly behind where it was during the prior fourth quarter amid efforts to ...

Discount grocers can set themselves up for a year of accelerated growth if they continue to remain relevant to consumers with ...

The software-as-a-service sector is an attractive area to search for promising growth stocks. Investing in growth stocks is ...