Jira has changed significantly since the early days of IT ticket management. Now, Atlassian has unveiled it's new AI ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...

Commissions do not affect our editors' opinions or evaluations. SMBs in many industries use customer relationship management (CRM) software to track leads and contact interactions, manage contacts ...

Then, we discovered customer archetypes. We did some digging and realised that our primary customers fell into two main archetypes: The Creator (passionate about design and self-expression ... We were ...

Here's 30+ unique customer gift ideas to boost retention and stand out. Learn to choose perfect gifts, avoid pitfalls, and create lasting impressions. I learned this lesson the hard way. It's 2015, ...

Designers Italia mette a disposizione la conoscenza e gli strumenti per progettare e realizzare servizi pubblici centrati sulle necessità delle persone ...