Luke Batzel, who in 2021 was honored for helping a child whose mother struggled to breathe, was recognized for 10 years as a ...

Ann Good, a dispatcher with Page County Emergency Communications Center, has been named the 2024 ‘Dispatcher of the Year’ by her peers, recognizing more than three decades of service and dedication.

STAMFORD — An emergency dispatcher repeatedly threatened “to shoot everyone at work” if passed over for promotion, according to a complaint filed with the state’s Occupational Safety and ...

Laura Munson’s mother waited nearly two minutes for an emergency dispatcher to answer, hoping to hear a human voice on the other end of the line. Laura’s father, Bob, was unconscious and ...

Luke Batzel was hailed as having more than a job at saving lives, but a calling, when he was honored by the Wayne County commissioners Jan. 23 for his 10 years as a 911 emergency dispatcher.

A Macomb County dispatcher helped a couple deliver their baby over the phone after a man called 911 saying his wife had gone into labor. Macomb County Sheriff's Office dispatcher Cidnee Schramm ...

According to a news release from Sheriff Craig DuMond, 911 dispatcher Alan DuMond received the 2025 New York State Emergency Communicators Award by the New York State Sheriffs' Institute.