Amid this dichotomy, overall customer satisfaction with the sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI ®) Retail and ...

The American Customer Satisfaction Index is the gold standard ... The survey was conducted from January through December 2024. Company scores ranged from 0 to 100. Walmart Inc. (NYSE: WMT) did ...

Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail. Wegmans had ...

The score comes from the annual American Customer Satisfaction Index Retail and Consumer Shipping Study. ACSI released its latest results on supermarkets in January. The numbers were based on over ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Furthermore, the American Customer Satisfaction Index (ACSI ... at digital transformation typically see higher customer satisfaction scores. Another bright spot is complaint handling.

However, H-E-B’s customer satisfaction ... scores in the 80s, all have declined 2% year over year, which pinpoints an area of concern for the industry.” While not H-E-B specific, ACSI says ...