Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Riders on Caltrain feel safe and are generally satisfied with their riding experiences, a new customer satisfaction survey shows.

The American Customer Satisfaction Index’s review of nearly 42,000 consumer surveys found two-thirds of online retailers saw ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

The supermarket industry, for example, has remained relatively stable, but online retail has been more volatile, with more than 65% of tracked brands seeing declines in customer satisfaction scores.

Online-only financial companies outpace mainstream offline banks in customer satisfaction for mobile app services, a survey ...

Embark says the survey also showed close to 56 percent of riders use transit services five or more days per week. Overall, ...