U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer satisfaction as part of sweeping measures to address widespread criticism over ...

Kwamina Asomaning, Chief Executive of Stanbic Bank Ghana, has highlighted the primacy of excellence in customer experience as a true measure of an organization’s long-term success or potential.Mr.

The models that top the owner satisfaction ratings deliver on the ... had with more than 300,000 vehicles in our most recent auto surveys. Primarily, they were asked whether they would buy the ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Table notes: Customer results based on a September-October 2024 online survey of 11,984 energy customers among the general public. Customer score: based on satisfaction and likelihood to recommend.

This was the lowest net satisfaction rating that the President has received since sitting in office. Compared to the September 2024 survey, Marcos’ net satisfaction rating fell by 13 points from ...

It was his lowest net satisfaction rating since the start of his term in 2022, survey data showed. SWS classifies net satisfaction ratings of at least +70 as “excellent;” +50 to +69 as “very ...

The UK Customer Satisfaction Index is a twice-yearly report based on 59,500 survey responses provided by more than 15,000 individual customers, representative of the UK adult population.