How would you respond if you answered the phone and someone wanted you to answer some customer service survey questions?

A new travel study reveals why South Africans may experience lower satisfaction with US flights, hotels, and car rentals.

MarketersMEDIA Newswire has been recognized as a 'High Performer' and 'Best Support' in G2's Winter 2025 report, highlighting its commitment to exceptional press release services and customer ...

AAA and Farmers offer customizable car insurance policies, but how do they stack up? Compare AAA and Farmers car insurance ...

Electronic health record giant Epic continued to amass a greater share of the U.S. hospital market in 2024, adding 176 multispecialty hospitals and 29,399 beds. | EHR giant Epic continued to amass a ...

The survey revealed the agency continues to exceed public transportation industry benchmarks in several key areas of service, ...

NWSC Managing Director, Eng. Silver Mugisha, said while the corporation is not doing badly, there is a need to raise the bar ...

A new report highlights the transformative impact of "agentic AI" on customer service, revealing significant improvements in ...

Ameriprise Financial (NYSE: AMP) today announced that it received high recognition in the 2025 Wants & Pricing Report based on the annual customer satisfaction survey conducted by Hearts & Wallets, an ...

In this business solutions opinion, Discover how AI agents are revolutionising customer experience in APAC, delivering ...