Microsoft Teams gets new features each month. With so many versions of Teams available across different operating systems and ...

In fact, only 31% of businesses have fully implemented omnichannel contact centers that unify customer interactions across ...

Microsoft Teams received a couple of dozen new features in April 2025, and it'll be interesting to see what's coming next.

In light of significant irregularities amounting to crores of rupees in the district under the employment guarantee scheme, the Centre dispatched a three-member team for an investigation.

The San Diego Padres locked up their star center fielder with a nine-year ... The Detroit Tigers are among the teams on the no-trade clause for the 21-year-old. As reported by Kevin Acee of ...

White House press secretary Karoline Leavitt dismissed the idea of growing dissension within the administration, saying there are “far more examples of the president’s team working together ...

There's no team name just yet, but the expansion Portland ... “I think this performance centre will be changing the dynamic for women’s sports for generations to come. It’s the first dual ...

AI, now commonplace in contact centers, provides immense value. Calabrio's 2025 State of the Contact Center Report found that managers expect AI and automation to support agent wellbeing, improve ...

That leads to natural foot traffic for Center Court and something that ultimately could help the team’s popularity in the area, which Carr said he appreciates. Having been with the team ...

AI, now commonplace in contact centers, provides immense value. Calabrio's 2025 State of the Contact Center Report found that managers expect AI and automation to support agent wellbeing, improve ...

Agents are not only more productive when given the tools and training to navigate the complex environment of a modern contact centre ... In this event, the team from Lumen will explain how ...