On Wednesday (February 5), British Airways announced that its bonus offer, which allows customers to earn up to 550 extra ...

People involved in motor accidents are being warned that they could end up thousands of pounds out of pocket by unknowingly signing up for the services of a company whose online ads closely mimic ...

Thank you. I can’t think of a better way to start this column than with those two words. We love to run reports at Hearst Corporation. Daily News data teaches us a lot about our business and about our ...

“We know it’s been difficult and you were always at the heart of the tremendous team effort made right across our business ... I’d particularly like to thank all 92,000 customers whose supplies were ...

Stand out from the crowd with these ChatGPT prompts to win more customers. Stop competing on everyone else's terms and create ...

Without a thoughtful, personalized approach, onboarding risks losing sight of the core job your customer hired you to do in ...

Sharing exclusive content or early access to new products also shows customers their continued support is greatly appreciated and valued, fostering loyalty and lasting relationships. To send great ...

The owners of Littlehampton's oldest Mediterranean restaurant have announced their retirement. Peter and Loreta Stojanovski ...

Customer appreciation has become a lost art in today’s digital age. While many businesses focus solely on acquiring new customers through technology and automation, there’s immense value in nurturing ...

Press PLAY to hear Tony Leonard’s first review of 2025! DE BORTOLI PUB OF THE WEEK: 2025 Welcome to the 3AW/De Bortoli Pub of ...

a thank-you note. The head of Build-A-Bear said she found penning a message of appreciation not only helps her stay on top of the week, but is also great for business. “I found that means an ...