HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...

Wondering about the most reliable brands of washers and dryers? Check out the top 5 recommended by experts and tested by our staff. Whether you’re shopping for your first home or just in the market ...