Insurance companies FMG and MAS (Medical Assurance Society) have once again topped the list in Consumer NZ's annual insurance satisfaction survey for car, house and contents insurance. More than 6400 ...

MAS and FMG are the top-rated insurers for house, car and contents insurance. Customers praise their value for money, easy-to-understand policy documents and products tailored to customers’ needs.

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort.

DBRL was 29 percent above the U.S. average for satisfaction with library services; 55 percent over the U.S. average for ...

It was his lowest net satisfaction rating since the start of his term in 2022, survey data showed. SWS classifies net satisfaction ratings of at least +70 as “excellent;” +50 to +69 as “very ...