Around 1 in 4 employees are using the company’s internal, non-public version of ChatGPT, saving an average of 1.5 hours per ...

Nick Nadgauda will join the company in March to oversee application development, infrastructure, enterprise platforms and ...

Boomers and Gen Z face different challenges adopting workplace tools, but collaborative training can bridge the gap, CIOs say ...

Our clients are focused on reinvention,” CEO Julie Sweet said Thursday, during the company’s Q1 2025 earnings call.

When a faulty CrowdStrike update snaked its way through global IT systems on July 19, companies with global footprints were quickly alerted. But small- and mid-sized businesses found it harder to ...

Software developers are weighed down by sprawling estates of interconnected enterprise applications, according to an Onymos report published Tuesday. Enterprise Strategy Group surveyed 300 IT leaders ...

Dave Gordon joined the financial services firm in 2023 and most recently served as its VP and CTO. In his new role as chief digital and information officer, Gordon will oversee technology and digital ...

Customer service agents are becoming more comfortable using AI to do their jobs. Two in 5 customer service agents who use AI bots say the technology is invaluable for their workload, according to a ...