Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...
Schaefer’s message's clear. While AI will continue to transform how we serve customers, the human ability to connect, ...
Chatbots are rapidly changing how we connect to each other—and ourselves. We’re never going back.
The Register on MSN4h
Insurance giant finds claims rep that gives a damn (it's AI)Tech shows customers more humanity than its human staff It doesn't sleep, it doesn't eat, and it doesn't get sick of dealing ...
President and Chief Financial Officer Gina Mastantuono said artificial intelligence endeavors are already showing a return on investment as adoption of the new technology surges among enterprises.
For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...
ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service ...
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