Airbnb's CEO Brian Chesky recounts an incident where a guest requested a refund due to a ghost named Stanley. Despite knowing about the haunted listing, the guest claimed they were harassed by ...

However, a recent anecdote shared by Brian Chesky, Airbnb’s CEO and co-founder, might take the crown for the most bizarre customer experience yet. The ghost was listed in the property's description.

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.

More than 100,000 people applied for Airbnb.org's free housing program, which offers credit to use on Airbnb rentals. But ...

Airbnb announced Wednesday it is offering free temporary housing to residents impacted by the Los Angeles wildfire. The company, through its nonprofit arm Airbnb.org, is partnering with 211 LA, a ...

AIRBNB has been blasted as "inhumane" after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was initially ...

Jan 10 (Reuters) - The U.S. government sued Airbnb (ABNB.O), opens new tab on Friday, alleging housing discrimination after a host refused to rent an apartment to a mother with three school-age ...

Airbnb has announced that they will offer temporary housing to people impacted by the Los Angeles wildfires. “To support residents who have been displaced from their homes or forced to evacuate ...

Airbnb's customer service team is available to help rebook stays. Many hotels in and around Los Angeles are currently offering discounted rates for LA fire evacuees. As of 9:50 a.m. PST on January ...

A woman who was unable to make it to her Airbnb reservation due to the ongoing Los Angeles wildfire was refused a refund, with the company claiming that the inferno was not covered by its 'major ...