ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

Costco has lost its crown as the country's top warehouse club for customer service - overtaken by Sam's Club. Customers raved ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

American consumers wrapped up the year in a spending mood, buying all sorts of merchandise from furniture to clothing and eating out at restaurants, according to the latest government snapshot. Tags ...

American Consumer Credit Counseling is a nonprofit agency that helps consumers get their finances under control. It offers credit and bankruptcy counseling as well as a debt management program.

The latest UK Customer Satisfaction Index (UKCSI), which benchmarks customer satisfaction of over 260 of the UK’s leading businesses and has run since 2008, is 76.1 (out of 100). This is almost the ...

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2025 (January), which reveals that four mobile and broadband (telecoms) providers ...