Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Customer satisfaction in the retail sector improves 0.4%, according to the American Customer Satisfaction Index.

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

In 2024, the American Customer Satisfaction Index ranked H-E-B first, alongside Costco, for supermarket customer satisfaction. But this year’s report shows the Texas grocer took a 4-point hit ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

ANN ARBOR, Mich.--(BUSINESS WIRE)--The retail sector continues to face a shifting and dynamic environment, with some brands thriving amid economic pressures while others struggle to maintain ...

With a score of 85 points, Sam’s Club not only outperformed its rivals but also made the largest jump in satisfaction scores ...

Michael Karlis is a Staff Writer at the San Antonio Current. He is a graduate of American University in Washington, D.C., ...