Cigna is one of the largest managed healthcare players in the U.S., along with UnitedHealth and CVS Health ... is whether Cigna can outperform on customer satisfaction, as this could be a ...

Roshan Navagamuwa is Executive Vice President and Chief Information Officer (CIO) for CVS Health ... service delivery and customer satisfaction. Charu holds a bachelor's degree in Economics ...

Over 50% of companies lack a formal strategy to retain employees after recruitment, according to a Watson Wyatt survey. Companies have sophisticated customer retention strategies. For example ...

The CEOs of CVS Health and UnitedHealth ... according to the results of a survey conducted by Pharmaceutical Strategies Group (PSG) last year. Customers of the “big 3 PBMs reported lower satisfaction ...

We want to hear from you – your feedback matters to us! MiWay has partnered with Experience Advisors (XA) to conduct the semi-annual Customer Satisfaction Survey, available both online and in person.

Got gripes about your commute? Your feedback could pay off–literally.The MTA officially launched its Spring 2025 Customers ...

Some U.S. airlines fared better than others in overall customer satisfaction, according to a recent travel survey. Diannie Chavez/The Republic USA TODAY NETWORK As the summer travel season draws ...

Customer satisfaction increased significantly at banks, when compared to the previous year’s survey, according to J.D. Power’s recent U.S. Retail Banking Satisfaction Study, And, average ...