The City of Albuquerque told KOAT that no raids have happened on its properties, but they have sent out a memo to roughly 6,000 city employees with guidance on what to do if ICE shows up at their ...

Good afternoon, and thank you for holding. Welcome to the Motorola Solutions Fourth Quarter 2024 Earnings Conference Call. Today's call is being recorded, if you have any objections, please disconnect ...

The mayor cautioned that while all calls will be answered, "some callers may experience a brief delay before reaching an operator." ...

Howard County officials are holding an open house Wednesday night for federal government employees in jeopardy of losing their jobs.

The Trump administration moved on Wednesday to close entries for the deferred resignation program for federal workers and continue to next steps, after a federal judge’s assent. The court victory ...

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...

Employees are now largely left to their own devices to figure out the benefits enrollment process. This “passive enrollment” ...

Democrats are calling on Treasury Secretary Scott Bessent to cancel his stop work order for the Consumer Financial Protection Bureau (CFPB) after employees with Elon Musk’s Department of ...

Howard County Executive Calvin Ball announced Friday the expansion of assistance programs to help federal workers living in ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...