TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.

LONDON, April 28, 2025 /PRNewswire/ -- PriceHubble––Europe's leading provider of property data solutions––is strengthening ...

New solution offers intelligent call routing, real-time analytics, and quality monitoring to enhance service and performance MORRISTOWN, N.J., April 22, 2025 /PRNewswire/ -- BCN, a leading managed ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

In an erratic 911 call, the suspect in the arson attack at the Pennsylvania Governor’s Residence rattled off perceived injustices he believed Josh Shapiro committed against the suspect’s ...

More layoffs rocked the Kennedy Center on Friday, as the arts institution’s staff continues to shrink following President Donald Trump’s takeover in mid-February. The full extent of the ...

This infographic presents key findings from a comprehensive new report on how well physicians are paid in this country. To learn more, check out the Medscape Physician Compensation Report 2025.

Al-Ahli shut down, says terror group; no casualties reported after Israel gives early warning; at least 21 said killed in other strikes, including on Deir al-Balah Hamas site ...

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.

In recent years, lawmakers have focused almost exclusively on stopping the flow of illicit fentanyl to combat the opioid overdose crisis. First appearing as a heroin additive in 2012, fentanyl ...