In addition to providing clients with data, labs must also keep their clients happy. Discover five strategies your lab can ...

Some of the best customer data comes from customers themselves. Ask customers to fill out feedback forms or take customer satisfaction surveys to share ... Gyve used customer feedback surveys to ...

While marketing traditionally owns customer experience, today's CX challenges demand involvement from operations, finance, HR ...

(Bloomberg) -- BlackRock Inc. attracted an annual record of $641 billion in client cash, underlining the firm’s global reach across public and, increasingly, private assets as it integrates ...

“The power of word-of-mouth referrals and customer satisfaction has always resonated with me,” he said. “I’m a strong believer in attracting business rather than chasing it. If you go out there and ...

Shanghai Frontiers Science Center of Optogenetic Techniques for Cell Metabolism; Engineering Research Centre of Pharmaceutical Process Chemistry, Ministry of Education, Laboratory of Pharmaceutical ...

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Despite a few studies reporting different predictors of satisfaction with family planning services, there is a lack of nationwide data showing the determinants of client satisfaction ... standard ...