What reality is reality? It’s complicated. I’m not arrogant. I know some grand surprise could take us out, too. There’s a lot ...

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

The Consumer Price Index for All Urban Consumers increased 0.5% on a seasonally adjusted basis in January, after rising 0.4% ...

There’s a lot to be optimistic about in the Consumer Cyclical sector as 2 analysts just weighed in on Coty (COTY – Research Report) and ...

Stress levels due to grocery prices are mixed, and most consumers are at least somewhat familiar with the concept of tariffs, ...

The American Customer Satisfaction Index (ACSI) just dropped its 2025 Annual Retail and Consumer Shipping Study ...

The consumer price index was expected to increase 0.3% in January, according to the Dow Jones consensus estimate.

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...