Legal Transformation? Business, AI, And New Suppliers Are Key Drivers
The second of a two part series, this article examines the converging business forces— business integration, AI, and supply ...
What business leaders can learn about consumer trust — and how to build it
While research shows that brand leaders and consumers are generally aligned on the importance of trust, they can be ...
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Report: HP Customer Service Deliberately Hit Consumers with Mandatory 15‑Minute Waits
HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...
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University of Phoenix College of Doctoral Studies Releases White Paper on Leadership Decision-Making
University of Phoenix College of Doctoral Studies has released a new white paper, “Good Leader, Bad Decisions,” by Lorraine Priest, Ph.D., a member of ...