Airline loyalty programs, many travelers say, aren’t what they used to be. But some are still well worth it—just for ...

This man shares that he bought a coffee business from its previous owner. Along with the change of management, he decided to ...

Every Tuesday we get an expert to answer your Money Problems. Today we hear from a reader whose company is passing down the ...

PAPA Johns is serving up a new loyalty scheme, saving customers some serious dough. Pizza lovers can earn points when ...

Store loyalty cards compromise your privacy; the deals you love are down to your data. Even knowing the risks, I still use my ...

Lance Walker, Former CEO of Loyalty NZAlmost all loyalty programs rely on some form of loyalty currency as the mechanic for ...

PLEASANTON, Calif., January 30, 2025--(BUSINESS WIRE)--During another record-breaking holiday shopping season with retail sales growing 4% over 2023, gift cards also saw significant year over year ...

However, one customer this week wanted an "exception ... I explained our policy, apologized and even offered her a new loyalty card with an extra stamp as a goodwill gesture.

loyalty is slipping, and customers are becoming more reluctant to share feedback. For companies in the trades, these shifting dynamics are both a challenge and an opportunity to redefine customer ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Although the aim of the game is customer loyalty, earn-and-burn programs don’t do much ... The program is essentially a digital stamp card, in which you earn a Plus stamp for every £10 a member spends ...

The initiative, designed to encourage the use of Berwick-based businesses in the run-up to Christmas, rewarded customers with a loyalty stamp for each £10 spent. When the customer’s card was full, it ...