Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

A recent survey by Capterra reveals a significant increase in software spending by Indian businesses in 2025. With a focus on cybersecurity and AI, companies are prioritizing IT investments. Customer ...

Eateries owned by Hollywood bigwigs including Mark Wahlberg and Robert De Niro topped the list of lowest-rated ...

A new study conducted by Capterra reveals that Indian businesses are significantly increasing their software spending in 2025 ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

CNBC reviews Mutual of Omaha life insurance, which including term life policies up to age 80 and final expense coverage to age 85.

It’s a value that melds product quality and customer recommendations into a single ... Apple has 16 NPS scores across our surveys, plus results from 45 reviews over the last year–both increases from ...

Seattle, Washington, Jan. 29, 2025 (GLOBE NEWSWIRE) -- Essay Observer conducted an anonymous survey of over 16,000 U.S. college students to identify the most popular online essay writing services for ...

Second on the list is the late Jimmy Buffett’s Margaritaville, which the survey found was wasting ... drinks,” one disappointed customer wrote in a 1-star review. In sixth place was Rustic ...