It’s no surprise that businesses with happier customers tend to generate stronger sales than businesses with less happy customers. The correlation has been studied for years, by the Harvard ...

Summer tourism season is about to kick into high gear, and passengers are weighing a bevy of options as they balance price, amenities, and overall airline reputation while booking their flights.

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop ...

The J.D. Power U.S. Senior Living Satisfaction Study SM examines industry-level performance metrics across seven factors of the resident experience and highlights the best practices that ...

The Dallas-based airline was one of two carriers to see improvement, bumping Alaska Airlines from the No. 1 spot, according to an ACSI news release. Delta and JetBlue held steady ...

AL ROSTAMANI COMMUNICATIONS RECOGNISED BY HUAWEI FOR CUSTOMER SATISFACTION LEADERSHIP IN UAE'S TECH SECTOR . Dubai, UAE, 28 ...

The J.D. Power North America Rental Car Satisfaction Study SM measures customer ... study results, ongoing best practices, and analyses of high performing companies A customer comment file that allows ...

Based on the 2024 American Customer Satisfaction Index, which surveyed U.S. consumers between April 2023 and March 2024, 23 fast food chains were rated on speed, friendliness, and accuracy.

The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer Satisfaction Index (ACSI ®) Travel Study 2025, as airlines, lodging, car rentals ...