Wegmans ranked near the top of the latest edition of a major nationwide customer satisfaction survey on retail.

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

The importance of managing your online reputation has never been greater and Guaranteed Removals provides the tools, ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The US isn’t guaranteed to maintain a lead over China in the race to develop artificial intelligence, according to Alphabet Inc. President and Chief Investment Officer Ruth Porat. “It isn’t ...

This study aims to explore the relationship between medical aesthetic image, perceived value, satisfaction and post-purchase behavioral intention. Methods: The subjects included customers who had ...

Why do you have to treat your customers this way?!?! A mom named Jaden was pretty upset when she posted a video on TikTok and talked about the frustrating experience she had when she tried to return ...

MANILA, Philippines — Filipinos’ satisfaction with the performance of the president, vice president, as well as the leaders of Congress and the judiciary all declined in the fourth quarter of ...