Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

The American Customer Satisfaction Index (ACSI) just dropped its 2025 Annual Retail and Consumer Shipping Study ...

The brand's headline-grabbing stance on DEI is swimming upstream. Dozens of major retailers — including Walmart, McDonald's, ...

This year, Trader Joe’s and Publix tied for the top spot, each achieving a satisfaction score of 84 out of 100. They were ...

Consumers believe shopping is a pleasure at Publix, according to data from American Customer Satisfaction Index.

The score comes from the annual American Customer Satisfaction Index Retail and Consumer Shipping Study. ACSI released its latest results on supermarkets in January. The numbers were based on over ...

Most of the complaints stem from consume... When given the choice, consumers in a survey by the American Customer Satisfaction Index (ACSI) say they'll take fast food over a full service restaurant.

A Costco influencer about the find after spotting it at the popular members-only chain. 'No need to go to McDonald's.' ...