Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Leveraging cutting-edge Generative AI and semantic intelligence, iCSAT delivers actionable, unbiased insights, transforming how CX leaders measure and enhance customer satisfaction. Traditional CSAT ...

But that, too, is in the rearview mirror. According to the American Customer Satisfaction Index (ACSI), the airlines’ customer satisfaction levels are at an all-time high. Passengers are rating ...