Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

Aktia Bank (AKTIA) reported solid financial results for the fourth quarter of 2024, highlighted by a 7% increase in total operating income and a 19% rise in comparable operating profit to €124.5 ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Effectively setting goals isn't as simple as writing down a target and praying you and your team hit it. It requires ...

"Winning the Masters, winning an Olympic medal and another away Ryder Cup, they are my three goals for the rest of my career," McIlroy told BBC Sport. Of course, this former Olympic sceptic has to ...

Rory McIlroy has only three burning ambitions left in the game, and 2025 - with an enticing set of major venues - presents an opportunity to knock off two of them. As he embarks on his latest ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

but scored joint third for job satisfaction. It also ranked lower for confidence in long-term employment, which reduced the capital’s overall ranking to second place. The north-west came third in ...

“This is very important, especially for a defender. We want a clean sheet always. Like I said, I’ve scored five goals and I really hope for more because my target this season is to score four ...

(AP Photo/David Becker) Vegas Golden Knights center Tomas Hertl, second right, celebrates his goal against the St. Louis Blues during the first period of an NHL hockey game, Monday, Jan. 20, 2025, in ...

Hamas is claiming a win despite its heavy losses, and parading its fighters in the streets of Gaza, because it has reached its own goal of surviving the onslaught.