Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

The whole thing vexed me enough that I started to really notice customer satisfaction surveys — and, as I'm sure you've seen, they are everywhere. It seems like every interaction I have with a ...

according to the latest American Customer Satisfaction Index Survey. But there’s more volatility among individual banks because of the industry’s “highly competitive nature,” said Forrest ...

UMW Toyota Motor Sdn Bhd has announced that it was recently ranked number one in the Customer Service Index (CSI) and Sales Satisfaction Index (SSI) categories of a survey conducted by global ...

While most travel-related news recently has centered on incidents related to Boeing jets, that’s not doing much to change people’s enthusiasm for getting away from it all. The American ...

In doing so, we’ve created The Happy Customer Index, leveraging proprietary data ... and emerging fast-casual brands in terms of guest satisfaction related to these themes.

Recent survey data measuring customer satisfaction ... According to the latest data from the American Customer Satisfaction Index, some airlines appear better positioned to navigate current ...

Utilities that understand their attitudes, behaviors and preferences are better able to target performance improvement initiatives that can increase overall customer satisfaction and garner support ...

AAI-run airports in Karnataka show improved customer satisfaction rankings in Round-II 2024 compared to Round-I 2024.

In G2's Spring 2025 Report, Unanet earned the highest customer satisfaction rating among all ... usability on G2's Project-Based ERP Usability Index for Mid-Market companies, a clear reflection ...