How Gen AI means better customer experiences - see one bank's approach
NatWest Bank's digital chief explains how the finance giant innovates while keeping its clients safe - and how other business leaders can benefit.
Business and Financial Times on MSN2d
Real measure of success is what customers experience – Stanbic CE
Kwamina Asomaning, Chief Executive of Stanbic Bank Ghana, has highlighted the primacy of excellence in customer experience as a true measure of an organization’s long-term success or potential.Mr.
Do You Think The Government Provides Great Customer Service?
Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...