TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.

Keyloop has launched a new web-based solution aimed at helping customers and dealers handle the aftersales process. The firm's new 'Service Hub' offering ...

Mitolyn is a stimulant-free weight loss supplement designed to support fat metabolism, energy production, and long-term ...

Startek®, a digital-first global customer experience (CX) solutions provider, is proud to announce that it has been named a ...

Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, improve agent engagement, and ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, ...

It does not necessarily reflect the view of The Herald. The housebuilder behind multiple major developments in Oxfordshire has received a five-star rating in an annual customer satisfaction survey. It ...

Dan Murphy’s has been voted Australia’s favourite, winning Liquor Store of the Year at the Roy Morgan Customer Satisfaction Awards for the third consecutive year. In an additional triumph ...

Although consumers increasingly rely on websites and mobile apps to communicate with their health plans, they often are disappointed with the experience, especially when compared with what they ...

The luxury brand took out the “Best of the Best” award in the 2024 Roy Morgan Annual Customer Satisfaction Awards with a record-breaking customer satisfaction score. Roy Morgan chief executive ...

“These are the good news stories, and talking to all of the people at the annual customer satisfaction awards, you could tell you were talking to people who really cared about their customers,” she ...