Recent advancements in AI are helping insurers and auto repair shops accelerate resolve vehicle damage claims.

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

J.D. Power conducts regular surveys to measure customer satisfaction with certain industries ... Chaubard told ConsumerAffairs. “For example, if the price of a can of Coke needs to change ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Customer score: based on satisfaction and likelihood to recommend. Customers rated other service aspects, shown as star ratings. We require 50+ responses to give a rating. Sample sizes: Utility ...

MANILA, Philippines — Filipinos’ satisfaction with the performance of the president, vice president, as well as the leaders of Congress and the judiciary all declined in the fourth quarter of ...

with 45.8% of associate dentists reporting satisfaction in Dentalpost's 2025 Dental Salary Survey Report. Dentalpost surveyed nearly 3,500 dental professionals to create this year's report. The survey ...

Overall, the “Telecommunications & Media” sector reported no change in its general ranking since the last report in July 2024, with average customer satisfaction holding ... included into the top 50 ...